
Frequently Asked Questions
Answers to common questions about our training programmes, HRD Corp claims, in-house delivery, and consultancy services.
What does ICS do?
ICS Training & Consultancy provides public training programmes, customized in-house training, consultancy services, an annual corporate training calendar, and HRD Corp claimable programmes.
How does ICS relate to IDS?
ICS is the consulting and training arm of IDS — registered as IDS Consultancy Services Sdn. Bhd. (Company No. 198601009262 / 158505-X), a wholly owned subsidiary of IDS. ICS and IDS share the same office in Penampang, Sabah.
Are ICS programmes HRD Corp claimable?
Yes. ICS is an HRD Corp Registered Training Provider, and our claimable programmes are delivered with HRD Corp claims in mind so employers can make use of their levy. You can indicate whether your company intends to claim when you submit an enquiry.
Can training be delivered in-house for our team only?
Yes. Customized in-house programmes are one of our core services. Content, duration, and delivery format are tailored to your organisation's objectives, audience, and industry — at your venue or online.
How do we register for a public programme?
Submit an enquiry through the request form, or contact us by phone, email, or WhatsApp. Let us know the programme and preferred date, and we will confirm availability and next steps.
How can we get the training calendar?
Request it through the request form — select "Download / Request Training Calendar" as the nature of enquiry, and we will send you the current corporate training calendar, including 2027 programme dates.
Do you carry out a Training Needs Analysis (TNA)?
Yes. A TNA is available for organisations that want training aligned to specific capability gaps. Request it in the form and we will send you the TNA form as part of our reply.
How long does it take to receive a proposal?
We review enquiries within 1–2 business days. For a customized programme we then prepare a proposal covering scope, duration, delivery format, and pricing.
Where is ICS located, and what are your office hours?
Our office is at Lot 2-5, Wisma IDS, Off Jalan Pintas Penampang, 89500 Penampang, Sabah, MALAYSIA. Operating hours are Monday - Friday, 8:00 AM - 5:00 PM. You can reach us on WhatsApp at 018-579 3536.
Can you deliver programmes outside Sabah?
We are based in Penampang, Sabah, where most of our public programmes run. For delivery elsewhere in Malaysia, get in touch and we will advise on the options for your location.
Still have a question? Contact us or message us on WhatsApp at 018-579 3536.
Ready to Get Started?
Tell us your training needs, and we'll craft the perfect learning experience for your team.
I Want a Custom Training Plan →